Refund policy

Return Policy

Return any plant or item within 30 days, in the same condition as purchased and accompanied by a receipt to receive a full refund. No returns or exchanges on clearance or special-order items.

Some online items have additional return policies. Please make sure to review these on the product detail pages of your chosen items.

Complete Plant Guarantee

All one gallon and larger landscape plants and all indoor foliage plants are unconditionally guaranteed for 3 years. All plants in our Original Designs share these same guarantees. Annuals and indoor flowering and holiday flowering plants are not guaranteed. Return the plant with the receipt for a store credit of the original purchase price.